34 Jobs in EVANSVILLE, IN
Boyd cat is Hiring a Manager Service Near Evansville, IN
DESCRIPTION:
Directs and oversees Branch Service Department to ensure an efficient and profitable operation to support Branch and Corporate objectives while maintaining the highest quality of service to the customer
REQUIREMENTS:
- High school diploma required, college degree preferred
- Willingness to learn, be trained, and coach
- Management/Supervision experience in business operational procedures normally gained through five to seven years of management/supervision experience
- Experience in the construction machinery industry with knowledge of products, applications, services, and markets normally gained through five to seven years of experience
- Excellent interpersonal skills, and written and verbal communication skills
- Good working knowledge of computers, spreadsheets, word processing programs
- Highly self-directed
ESSENTIAL FUNCTIONS:
- Analyze, interpret and monitor operating procedures and results; identify and correct inefficiencies and cost control deficiencies
- Develop and monitor annual budgets and objectives for Service Department - implement action plans to address areas not meeting budget or standards
- Investigate and resolve customer complaints, administer service policy and warranty to minimize customer controversies
- Travel to branches or other locations as required to perform assigned duties – maintain a valid driver’s license
- Ensure branch SMCS operations receive systems, procedures, training, and reports in a timely, cost effective manner
- Utilize knowledge and expertise of Service Management Team to solve technical problems, consult with Technical Communicators when necessary to maintain high quality service work
- Conduct staff meetings and departmental and safety meetings to keep employees informed on policies, procedures, new products, and product updates
- Ensure departmental safety inspections and meetings are conducted and that supervisors maintain safe working conditions
- Investigate employee work injuries and determine action to be taken to prevent recurrence
- Work with employees to set aggressive professional and achievable goals to enhance the employees performance
- Use coaching techniques to recognize employees’ accomplishments and strengths and to improve any other areas
- Evaluate employee performance on a regular basis and prepare the related position descriptions, performance appraisals, and salary administration
- Ensure all staff follow corporate and departmental standards and practices and take disciplinary action when required
- Perform other duties as necessary and/or assigned
Job Summary
Full Time
Wholesale
$83k-108k (estimate)
03/22/2024
05/20/2024
whaynewalker.com
LOUISVILLE, KY
1,000 - 3,000
1913
Private
MONTY L BOYD
$200M - $500M
Wholesale
Related Companies
The job skills required for Manager Service include Coaching, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager Service positions, which can be used as a reference in future career path planning. As a Manager Service, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager Service. You can explore the career advancement for a Manager Service below and select your interested title to get hiring information.
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